FAQs

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FAQs – Everything You Need to Know

Your questions, answered! Explore our frequently asked questions to learn more about our products, services, and how we can help you experience luxury at Dopamine.

What products do you offer?

We specialize in perfumes, bukhoor, sprays, oils, and skincare products, all crafted to provide a luxurious and long-lasting experience.

Do you offer international shipping?

Currently, we serve customers within the UAE. However, we are working on expanding our shipping options to other countries. Stay tuned for updates!

Are your products authentic?

Yes! We take pride in offering high-quality, authentic products sourced from premium ingredients and crafted with care.

Can I return or exchange a product?

We accept returns and exchanges under specific conditions. Please check our Return & Exchange Policy for more details or contact our customer service.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to monitor your shipment’s progress.

Do you offer gift wrapping?

Yes! We offer elegant gift wrapping for special occasions. You can select this option at checkout.

How can I contact customer support?

You can reach us through:
📞 Phone: +971 052 105 5001
📧 Email: Eslam.bondok@outlook.com
📍 Visit Us: Ras Al Khaimah, Old Market, Bruce Lee Building